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Our trusted sub-processors
Teamleader Focus

This is a list of our trusted sub-processors. We've selected them carefully and made sure they meet the high standards necessary to process your data.

Legal entity (parent company)

Purpose

Hosting location

Address

Website

Amazon Web Services, Inc. d/b/a AWS

Infrastructure & Hosting:

Cloud infrastructure: hosting and storage

EU (Dublin, Ireland)

P.O. Box 81226, Seattle, WA 98108-1226, United States

Link  

Datadog, Inc.

Infrastructure & Hosting:

Log analytics

EU

620 8th Ave 45th Floor New York, NY 10018-1741, United States

Link

Functional Software, Inc. d/b/a Sentry

Infrastructure & Hosting:

Error monitoring

USA

1 Baker Street, Suite 5B, San Francisco, CA 94117, United States

Link

ABBYY Europe GmbH (ABBYY USA Software House Inc.)

Functionality:

Business card scanner (mobile app only)

EU (Germany)

Landsberger Str. 300, 80687 Munich, Germany

Link

Mailgun Technologies, Inc.

Functionality:

Email services for the Tickets module

USA

620 Folsom St # 100, San Francisco, CA 94107, United States

Link

MessageBird B.V. (MessageBird USA Inc.)

Functionality:

SMS meeting reminders

EU 

Trompenburgstraat 2C,

1079 TX Amsterdam, the Netherlands

Link 

Ricoh Belgium NV (Ricoh USA, Inc.)

Functionality:

Sending paper invoices by mail

EU (Lyon, France)

Medialaan 28A, 1800 Vilvoorde, Belgium

Link

SendGrid, Inc. (Twilio, Inc.)

Functionality:

Email and notification services

USA

1801 California Street, Suite 500 Denver, Colorado 80202, United States

Link

SYNETON BV

Functionality: 

Invoice exports

EU (Belgium)

Puursesteenweg 390 box C, 2880 Bornem, Belgium

Link

Twilio, Inc.

Functionality:

Voice calls via the Internet (VoIP)

USA

101 Spear Street, Suite 100, 9000 San Francisco, CA 94105, United States

Link

Vectera BV (Teamleader NV - Fully owned subsidiary)

Functionality:

Customer Meeting add-on

EU 

Dok-Noord 3A/101, 9000 Ghent, Belgium

Link

Zendesk, Inc.

Customer support:

Handling support tickets and chats

EU

989 Market Street, San Francisco, CA 94103, United States

Link

Please note that the above overview doesn’t include the entities which offer the optional integrations on our Marketplace, even though we might share some of the data in your account with them at your request when you make use of the integration. It is your responsibility to obtain the necessary data protection assurances from the relevant software provider before activating the integration.