shared inbox that leaves 
no question unanswered.

EN Shared Inbox Image 1
Sound familiar?

There are so many customer queries, I can’t stay on top of them all! 

Teamleader Focus keeps all your customer queries in one place

  • Manage,, support@your from a single, easy-to-use inbox. Keep an eye on everything without wasting time switching between inboxes.
  • Set up custom statuses and assign them to incoming emails. Easily filter them by their status to get an overview of your workload. Top marks for management!
  • Automatically filter emails by specific words, such as ‘urgent’ or ‘help needed’, so that you can automatically set their status to high priority. Save your customer potential frustration.
Try it out
Connect Teamleader Focus to
  • Gmail Gmail
  • Outlook Outlook Calendar
EN Shared Inbox Image 2 1
Sound familiar?

Who knows if someone has already replied to this email?!

Teamleader Focus streamlines your collaboration with colleagues:

  • Discuss potential replies with colleagues using our internal chat feature before you hit reply. Or assign emails to the appropriate person for the job. Efficiency guaranteed!
  • Automatically update email statuses as soon as they have been replied to. Sorted.
  • Track how much time you spend replying to customer queries and invoice your customer as required.
Try it out
EN Shared Inbox Image 3
Sound familiar?

It takes ages to respond to everyone with each individual answer.

Teamleader Focus automates replies making your team more responsive: 

  • Automatically close customer queries after a set period of time if your customer doesn’t respond. Gain visibility around what is urgent and focus your efforts.
  • Set up auto-reply, so that customers know you’ve received their message and when they will hear back from you. Customer satisfaction guaranteed!
  • Use ready-made email templates to answer recurring enquiries and reduce response times.
Try it out
Teamleader Focus means you can actively follow up customer queries and lets your customer know what to expect and when. Transparency becomes your call sign. - Laurent Debaere, Berdea

Our features at a glance:

Start today

Boost your Teamleader Focus account with a shared inbox.

Do you regularly support customers by email? Then a shared inbox can make things simpler. Choose the Teamleader Focus subscription that best suits your business and add our shared inbox Booster, starting from € 50/month (price per account).

Get 25% off your first invoice.

Calculate your price now
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