No hold music but real support.

Why we don't answer the phone at Teamleader.

When you call us - or send us a support ticket - we at Teamleader know you have a real problem. The kind you can't solve yourself, not even with the help of the many articles, how-tos and videos you find in our Support Centre.

We realise you are facing a complex issue that requires thorough investigation. A task we prefer not to assign to a call centre, but rather to our own highly trained experts. These experts do a much better job if they don't have to pay attention to the phone.

Therefore, please leave your question via voicemail. That way our support team can get to the bottom of it right away, so you can get fast and efficient support.

Within one working day - and usually sooner - we will provide you with an answer. In writing, so you can hold us to it. Do you need personal guidance in solving your problem? Then one of our experts will contact you personally to help you.

Don't waste time listening to hold music. Get fast and efficient support, in your own language and from a highly trained expert who understands your problem.

In a nutshell.

Need help? Follow these steps:

  1. Take a look at the Support Centre, found via this link or the question mark at the top right of the Teamleader Focus account. 70 percent chance you'll find the answer to your question there.

  2. Still can't find the answer? Get in touch so our experts can look at your question in detail.

  3. You will receive an email that your question has been registered. An expert will get to the bottom of it and get back to you within one working day (and often faster).

  4. Do you have a complex question that requires personal assistance? One of our support experts will contact you personally to help you.

Marie van Support
Marie van Support