If a customer needs help or has a question, our customer success heroes are just an email or phone call away.
Our team’s responsibility is easy: making sure we do whatever it takes to make (and keep!) our customers happy.
In fact, we would bend over backwards to get a smile on their face.

Customer Success
Customer Support

If you're not making mistakes, you're not doing anything

At Teamleader, we aren’t afraid to make mistakes. In fact, you’re not growing fast enough if you don’t. We don’t pretend we know it all, but we try our best to serve our customers in the best possible way, which comes with trial and error.

Helping our customers become self-reliant

There are plenty of resources customers can use to get the most out of our tool. We have a well-documented, extensive knowledge base or online video tutorials - making our customers’ lives easier. It’s our mission to turn users into Teamleader pros in no time.

Proactive service & fast troubleshooting

Customer services isn’t just about responding to questions and solving problems, it’s about being proactive too. Instead of just focusing on the here-and-now, we get the right stakeholders involved to prevent potential issues. Since we talk to customers on a continuous basis we have an important responsibility to report issues and make sure they get proper follow-up to improve our tool.

Want to join the team?

Join a passionate team and contribute to the success of a fast-growing company.

Customer Support

Alexia Coppens

Alexia Coppens
Head of Support

Alexander Forret

Alexander Forret
Customer Support

Stefanie Adams

Stefanie Adams
Customer Support

Annelies Boonants

Annelies Boonants
Customer Support

Romanie Assez

Romanie Assez
Customer Support

Mathilde Lacante

Mathilde Lacante
Customer Support

Marie Van Daele

Marie Van Daele
Customer Support

Rocío Bracero

Rocío Bracero
Customer Support

Eline Grootaert

Eline Grootaert
Customer Support

Maud Naudé

Maud Naudé
Customer Support

Samuel Van Daele

Samuel Van Daele
Customer Support

Carmen Villanueva

Carmen Villanueva
Customer Support

Kenny Aerts

Kenny Aerts
Technical Customer Support

Cynthia Tacq

Cynthia Tacq
Technical Customer Support

Customer Success

Sofie Dewyn

Sofie Dewyn
HQ - Customer Success

Charlotte Pauwels

Charlotte Pauwels
HQ - Customer Success

Jonas De Mets

Jonas De Mets
HQ - Customer Success

Nele De Pauw

Nele De Pauw
Customer Onboarding - Belgium

Dries De Porre

Dries De Porre
Customer Onboarding - Belgium

Daisy De Waele

Daisy De Waele
Customer Onboarding - Belgium

Marieke Dewaele

Marieke Dewaele
Customer Onboarding - Belgium

Felicie Martens

Felicie Martens
Customer Onboarding - Belgium

Lies Rotthier

Lies Rotthier
Customer Onboarding - Belgium

Lorenzo Berlijn

Lorenzo Berlijn
Customer Onboarding - The Netherlands

Maaike Franke

Maaike Franke
Customer Onboarding - The Netherlands

Albert Jan Vermeer

Albert Jan Vermeer
Customer Onboarding - The Netherlands

Flavia Della Moglie

Flavia Della Moglie
Customer Onboarding - Italy

Simona Maddaloni

Simona Maddaloni
Customer Onboarding - Italy

Alexander Flesch

Alexander Flesch
Customer Onboarding - Germany

Sibylle Neusser

Sibylle Neusser
Customer Onboarding - Germany

Stéphane La

Stéphane La
Customer Onboarding - France

Femke Reynebeau

Femke Reynebeau
Customer Onboarding - France

Yasmina Moslehi Aman

Yasmina Moslehi Aman
Customer Onboarding - Spain

Joy Rodriguez Hirayama

Joy Rodriguez Hirayama
Customer Onboarding - Spain