One inbox for all questions
Stay on top of all customer questions and manage them in one practical central inbox. Employees can answer the question, add attachments or assign the ticket to someone else.
Teamleader
Built with small companies in mind, Teamleader improves the entire process from lead-to-cash. From the first contact until a paid invoice, you simply get more done with less hassle.Yadera
The most advanced software for the day-to-day business of the best-in-class agencies. Advanced needs in a simple context - yes, it’s possible.Give leads, customers or suppliers the support they deserve. With the ticketing feature, every question arrives in one centralised inbox, and gets an automated reply to show the asker they’re being helped. Plus, Teamleader automatically links each ticket to the right contact in the CRM database. Transparent, quick and efficient.
Stay on top of all customer questions and manage them in one practical central inbox. Employees can answer the question, add attachments or assign the ticket to someone else.
Because Teamleader links each ticket to the CRM database, you get a 360 view of the sender after opening a ticket. Likewise, whenever you open any company or contact’s CRM page, it shows the list of tickets that belong to that person or organisation.
Not all customer support comes for free. You can add the time spent answering a customer’s tickets and add it to the CRM, so you can send a correct invoice to your customer.