Imagine: a green, pastoral setting near a serene, translucent lake. A beautiful young maiden is resting her weary head. The maiden's hand brushes the tall grass while she gently sings a lovelorn song. A white horse is prancing in the background. There's probably a mountain goat there somewhere too. You've just perfectly imagined the upbringing of Katrin, our German customer success talent. Originally from Opfenbach, now living with her boyfriend in the big city of Ghent - or at least it's big to her. O, Fräulein Katrin. Our corridors are alive with the sound of her laughter.